Skills

Reusable and shareable AI workflows that humans or agents can run

This feature is currently in beta, with access limited to those participating in the beta.

Skills are reusable instructions that teach Pylon agents how to handle specific workflows consistently.

Creating Skills

The easiest way to create a Skill is with Assist Agent:

1. Work through a real issue or workflow.

2. Refine the investigation steps and desired output.

3. Ask Assist Agent to turn this into a Skill.

4. Review the generated instructions.

5. Attach the Skill to the agents that should use it.

You can also create a Skill from the Skills page or import an existing skill markdown file from another AI tool.

Using Skills

Once created, skills can be used across all of Pylon's agents:

• Assist Agent — invoke a skill on-demand by typing / followed by the skill name, or just ask the Assist Agent to run it.

• Background Agents — skills run automatically when a Background Agent is triggered. For example, the out-of-the-box investigate skill runs on every new issue to pre-investigate before your team arrives.

Agents can also invoke skills automatically when they detect a matching scenario — no manual trigger needed. Within each agent you can control what skills are available.

Visibility & Permissions

Skills can be scoped to the entire org or specific teams or team members.

Examples

Keep Skills small and scenario-specific. Several focused Skills are easier to select, test, and maintain than one large Skill covering unrelated workflows.

• A skill to escalate an issue to engineering by summarizing reproduction instructions and post into a Slack channel or creating a Linear issue

• A skill to call certain Connectors to do a deeper investigate for a specific kind of issue

• A skill to summarize whether a certain feature request got shipped and what the changes included in it were