Overview

Send proactive updates to your customers

What is a Broadcast?

Think of broadcasts as a marketing campaign or announcement. Build an audience and send out a message in bulk automatically to many Slack channels at once. After sending, Pylon will track all engagements including reactions, replies, and link clicks across.

Send broadcasts about:

• New feature releases

• Upcoming events like webinars or conferences

• Time-sensitive situations like outages or scheduled downtime

• Surveys to collect product feedback or NPS

Create a BroadcastAnalytics