Overview

Send proactive updates to your customers

What is a Broadcast?

Think of broadcasts as a marketing campaign or announcement. Build an audience and send out a message in bulk automatically to many Slack channels at once. After sending, Pylon will track all engagements including reactions, replies, and link clicks across.

Send broadcasts about:

  • New feature releases

  • Upcoming events like webinars or conferences

  • Time-sensitive situations like outages or scheduled downtime

  • Surveys to collect product feedback or NPS

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