How the chat experience works for your customers
The editor in the chat supports:
Rich text like bolds, italics, links, etc.
Inline code and code blocks
Attached files
Emojis
Reactions
You can also edit and delete messages that you have sent to the chat!
If the user does not see your message within a few minutes, they will receive a follow-up email and a red notification dot on their chat.
Users can also view and continue their past conversations from the home page of the chat.
Last updated 1 year ago
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