Overview

A dedicated place for customers to view and submit tickets.

The customer portal gives each customer account a branded place to:

• View, search, and reply to their tickets from every channel, and submit new ones through ticket forms.

• Follow projects and tasks you share with them.

• See feature requests linked to their account and notebooks you share.

• Manage which teammates have access.

The customer portal is available on select plans. Contact your account team to enable it. Configure it under Settings > Customers > Customer portal.

Styling & CustomizationAccess ControlPortal ExperienceCustom Authentication