> For the complete documentation index, see [llms.txt](https://docs.usepylon.com/pylon-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.usepylon.com/pylon-docs/customer-portal/overview.md).

# Overview

A dedicated place for customers to view and submit tickets.

The customer portal gives each customer account a branded place to:

* View, search, and reply to their tickets from every channel, and submit new ones through ticket forms.
* Follow projects and tasks you share with them.
* See feature requests linked to their account and notebooks you share.
* Manage which teammates have access.

The customer portal is available on select plans. Contact your account team to enable it. Configure it under **Settings > Customers > Customer portal**.

<figure><img src="https://982123570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9hXBoCTTNw5flARlUVJf%2Fuploads%2F9QtDFwjSiu9LCpDh9ADG%2FCleanShot%202024-10-19%20at%2021.17.35%402x.png?alt=media&amp;token=3849c74b-045e-42ae-a194-81e731a8462d" alt=""><figcaption></figcaption></figure>

{% content-ref url="/pages/RyCNsz3SZtpMKXVHH9ze" %}
[Styling & Customization](/pylon-docs/customer-portal/styling-and-customization.md)
{% endcontent-ref %}

{% content-ref url="/pages/fTP3pDCH8xxr3VTWxADy" %}
[Access Control](/pylon-docs/customer-portal/access-control.md)
{% endcontent-ref %}

{% content-ref url="/pages/0DEMks0S9HDfXodOxzQ0" %}
[Portal Experience](/pylon-docs/customer-portal/portal-experience.md)
{% endcontent-ref %}

{% content-ref url="/pages/6A2YwYzQZElwJdRTYwHo" %}
[Custom Authentication](/pylon-docs/customer-portal/custom-authentication.md)
{% endcontent-ref %}


---

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