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  • Getting Started
    • hand-waveIntroduction
    • forward-fastQuick Start
    • slackSlack Setup
    • hashtagChannel Configuration
    • square-userUser Guide
    • graduation-capPylonboarding
  • Support Workflows
    • dice-d8Omnichannel Support
    • ticketIssues
    • hourglassSLAs
    • clockSupport Hours
    • starCSAT
    • rectangle-listTicket Forms
    • square-userAssignment Rules
    • envelopeEmail
    • star-half-strokeAI Issue QA
  • Platform
    • pen-fieldCustom Fields
    • tagTags
    • user-groupTeams
    • boltTriggers
    • bookmarkMacros
    • magnifying-glassCommand Search
    • lockRoles & User Management
    • binary-circle-checkTraining Data
    • sparklesAsk AI
    • wand-magic-sparklesAI Reports
    • clipboard-listSurveys
    • memoAudit Logs
  • AI Agents
    • circle-infoOverview
    • shapesBuild
    • vial-circle-checkTest
    • flask-gearDeploy
    • camera-movieMonitor & Iterate
  • Knowledge Base
    • circle-infoOverview
    • fileArticles & Collections
    • brainKnowledge Gaps
    • paletteStyling & Customization
    • lockCustom Authentication
    • magnifying-glassSearch
    • globeTranslation
  • Customer Portal
    • circle-infoOverview
    • paletteStyling & Customization
    • handshake-angleAccess Control
    • tornadoPortal Experience
    • lockCustom Authentication
  • Chat Widget
    • circle-infoOverview
    • paletteStyling
    • flaskFunctionality
    • messageChat Experience
    • hammerChat Setup
    • id-badgeIdentity Verification
    • codeJavaScript API
    • mobileMobile SDKs
  • Account Intelligence
    • buildingAccounts
    • notebookNotebooks
    • hexagon-checkTasks & Projects
    • wave-pulseActivities
    • pencilFields
  • Product Intelligence
    • lightbulbFeature Requests
  • Reporting & Analytics
    • chart-areaAnalytics
    • gauge-maxDefault Dashboards
    • table-columnsCustom Dashboards
  • Broadcasts
    • circle-infoOverview
    • pen-to-squareCreate a Broadcast
    • chart-simpleAnalytics
  • Integrations
    • CRM
    • Ticketing
    • Alerting
    • Chat
    • Incident Management
    • Call Recording
  • Data Warehouse
  • Calendar
  • Developer
    • webhookAPI
    • browserCustom Apps
    • window-frameEmbedded Iframes
    • webhookWebhooks
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  1. Getting Started

forward-fastQuick Start

hashtag
Connect Slack

slackSlack Setupchevron-right

hashtag
Connect Channels

Connect all the places you talk to your customers.

hashtagChannel Configurationchevron-rightenvelopeEmailchevron-rightChat Widgetchevron-rightwindowsMicrosoft Teamschevron-rightrectangle-listTicket Formschevron-rightusersSlack Communitychevron-right

hashtag
Connect your CRM

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hashtag
Connect your Issue Tracker

githubGitHub Issueschevron-rightcircle-arrow-up-rightLinearchevron-rightjiraJirachevron-righttriangleAsanachevron-right

hashtag
Setup your workflows

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Last updated 1 year ago

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  • Connect Slack
  • Connect Channels
  • Connect your CRM
  • Connect your Issue Tracker
  • Setup your workflows

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