Opsgenie

Connect Pylon to Opsgenie to create incidents.

Setup

Click into the App Directory from your Pylon dashboard and then click on the PagerDuty integration to view setup instructions.

Usage

Installing the Opsgenie app will give you a new action "Alert on Issue" that is useable as part of your own custom workflows.

A common workflow is to create a Trigger that will send an Opsgenie alert when an issue in Pylon is marked as Urgent priority. A template is available as a starting point for your workflow.

Trigger template

Opsgenie action

The Opsgenie integration will create an incident with the relevant context on the specified service.