> For the complete documentation index, see [llms.txt](https://docs.usepylon.com/pylon-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.usepylon.com/pylon-docs/integrations/alerting/pagerduty.md). # PagerDuty Connect Pylon to PagerDuty to create incidents. ## Setup Click into the App Directory from your Pylon dashboard and then click on the PagerDuty integration to view setup instructions. Please make sure your PagerDuty token has write access in order to create a PagerDuty alert from Pylon Triggers. ## Usage Installing the PagerDuty app will give you a new action "Alert on Issue" that is usable to create your own custom workflows. A common workflow is to create a [Trigger](/pylon-docs/platform/triggers.md) that will create an incident for a given PagerDuty service when an issue in Pylon is marked as Urgent priority. A template is available as a starting point for your workflow.

{% hint style="info" %} The PagerDuty integration will create an incident with the relevant context on the specified service. {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.usepylon.com/pylon-docs/integrations/alerting/pagerduty.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.