PagerDuty

Connect Pylon to PagerDuty to create incidents.

Setup

Click into the App Directory from your Pylon dashboard and then click on the PagerDuty integration to view setup instructions.

Usage

Installing the PagerDuty app will give you a new action "Alert on Issue" that is useable to create your own custom workflows.

A common workflow is to create a Trigger that will create an incident for a given PagerDuty service when an issue in Pylon is marked as Urgent priority. A template is available as a starting point for your workflow.

Trigger template

PagerDuty action

The PagerDuty integration will create an incident with the relevant context on the specified service.