Call Recording
Ingest call recordings into Pylon
Send call recording data into Pylon to allow your customer support and success teams to get complete context on what is going on with a customer:
See call recordings as activities on issue and account pages
Custom Call Recorder
If you’re using a call recorder that Pylon doesn’t yet support, please reach out to our team so we can share guidance on setup.
You can upload your own recordings via the Custom Call Recorder API. All native Pylon functionality will continue to work as expected with calls ingested this way.
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