For the complete documentation index, see llms.txt. This page is also available as Markdown.

Grain

Connect Pylon to Grain to ingest call recordings.

Setup

Connect Grain from the Grain integration page. See the Grain setup guide.

Usage

New Grain calls will automatically get ingested and associated with the right account.

Grain calls will be used as data context for many Pylon features like Ask AI, Account Copilot, and Account Blocks, and will be visible on the activity timeline for accounts and related issues.

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