Copilot
Use AI to help streamline your knowledge curation.
Last updated
Use AI to help streamline your knowledge curation.
Last updated
To make it easy to go from an issue resolution to a knowledge base article, Pylon allows you to generate an article from an issue.
Pylon's AI will read through the conversation and draft a knowledge base article documenting the solution. You can then make modifications to this article and immediately publish it!
If you have created article templates, you can specify a template for the AI to follow when it's generating!
When creating a new article in the knowledge base, Pylon will detect if there are any similar articles already present and warn you. This will prevent you from creating duplicate content.
Pylon can detect similar content even if the duplicate knowledge is outside of Pylon 🤯
A copilot to help you iterate on articles, including rewording sections, changing paragraph structure, reivising tone, and more.