Templates

Create templates for common article formats

Article templates allow you to follow a standardized format in your knowledge base and make sure documentation writers are providing the required information when creating a new article.

Templates

Leave internal notes in article templates to provide guidance to the author on rules they should follow or considerations they should pay attention to.

Creating an article from a template

When creating a new article, you can start from a template. You'll see all available templates on the bottom of the article creation page.