> For the complete documentation index, see [llms.txt](https://docs.usepylon.com/pylon-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.usepylon.com/pylon-docs/platform/languages-and-localization.md).

# Languages & Localization

### Your Team

If your team operates across many different languages or English just is not your primary language, you can localize the entire Pylon app to a language of your choice!

You can find these settings on your [Profile](https://app.usepylon.com/settings/profile) page.

<figure><img src="/files/aWEYYX7w8hxdBpHF8Ckx" alt=""><figcaption></figcaption></figure>

**Message Language**

If your customers reach out to you in different languages, Pylon can automatically translate those messages into the native language of your users. Your users can then reply in their native language and their response will be translated on-the-fly into the customer's language.

**App Language**

The inside of the Pylon app can be translated into a language of your choice (this can be a different language for different members of your team), allowing you to easily navigate and use the Pylon app.

### Your Customers

Translate your [Knowledge Base](/pylon-docs/getting-started/pylonboarding/knowledge-base.md), [Customer Portal](/pylon-docs/customer-portal/overview.md), [Chat Widget](/pylon-docs/chat-widget/overview.md), and [Ticket Forms](/pylon-docs/support-workflows/ticket-forms.md) so your customers can receive support in any language.

Each modality supports translation - on the [Languages](https://app.usepylon.com/settings/languages?tab=supported-languages) page you can select which languages you want to support. In each of these interfaces your customer will have a language picker to select which language they would like to view content in, and wherever possible we'll default this to their preferred language (for example, their browser language or Pylon's own knowledge of their preferred language based on their past interactions).

<figure><img src="/files/hczGdA2Z2FymkIqd6EnI" alt=""><figcaption></figcaption></figure>

From the [Custom Translations](https://app.usepylon.com/settings/languages?tab=custom-translations) tab you also have fined grained control of modifying specific translations in specific languages.

**Knowledge Base**

Within the knowledge base you also have fine grained control of article translations.

<figure><img src="/files/CZLgulS8ucCL00GqJN6i" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.usepylon.com/pylon-docs/platform/languages-and-localization.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.