# Analytics

Pylon comes with a number of default analytics dashboards with common support metrics. All dashboards are filterable by a wide selection of default attributes (ex. tags, assignee, team, etc) as well as all custom attributes.

<figure><img src="https://982123570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9hXBoCTTNw5flARlUVJf%2Fuploads%2FUlo4AMpkAxrqXX4P4qHH%2FCleanShot%202025-02-08%20at%2018.13.42.png?alt=media&#x26;token=f67e3771-d4e0-40ba-9f18-886a661cb06a" alt=""><figcaption></figcaption></figure>

## Usage

### Filters

Add filters at the top of each dashboard to scope data by time or properties of issues, accounts, or contacts.

<figure><img src="https://982123570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9hXBoCTTNw5flARlUVJf%2Fuploads%2FQeWCdWYDxmeeBomAl9Rn%2FCleanShot%202025-02-15%20at%2018.27.14.png?alt=media&#x26;token=8ea8b388-01b2-4a70-87e7-fe0c96fe00bc" alt=""><figcaption></figcaption></figure>

### Graphs

* Hover over graphs for additional information

  <figure><img src="https://982123570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9hXBoCTTNw5flARlUVJf%2Fuploads%2F3xjLKmwjv7usWbG5etJJ%2FCleanShot%202025-02-08%20at%2018.16.40.gif?alt=media&#x26;token=622da469-dcdb-4caf-8d82-24ab235dbe4f" alt=""><figcaption></figcaption></figure>
* Print dashboards to share out
* View graphs in fullscreen mode for easier presentations
* Keyboard shortcuts for quick graph and dashboard navigation and inspection
* Drilldown into charts to dig into underlying data

<figure><img src="https://982123570-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9hXBoCTTNw5flARlUVJf%2Fuploads%2FBHHgfBf7WOTXreIzGAxb%2FCleanShot%202025-02-14%20at%2018.56.56.gif?alt=media&#x26;token=e1d3f238-679c-40ee-a61e-308715141f53" alt=""><figcaption></figcaption></figure>