# Copilot

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Connect [Training Data](https://app.usepylon.com/settings/ai-controls/training-data) that is outside of Pylon to give the Copilot access to more resources!
{% endhint %}

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Use the `Cmd-J`or `Ctrl-J`keyboard shortcut from the editor to quickly pull up the command executor!
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## Editor Copilot

### Draft Response

Allow Pylon AI to draft a response to your customer issue for you. Use the context of all your past issues, your [Pylon knowledge base](/pylon-docs/knowledge-base/overview.md), and any other connected documentation sources.

<figure><img src="/files/i06iZJDMeCsheV2u9Vo2" alt=""><figcaption></figcaption></figure>

The sources used to construct the draft are also visible within Pylon.

<figure><img src="/files/ew0DqFM17FH4vPiHrYdm" alt=""><figcaption><p>Sources can be past issues, knowledge base articles, or external sites!</p></figcaption></figure>

### Custom Instructions

Give Pylon AI custom instructions to tune your response. Easily iterate on your tone or formatting, translate your response to another language and more!

<figure><img src="/files/2IcpWpX3bzlAInNAY873" alt=""><figcaption><p>Pylon Ask AI menu</p></figcaption></figure>

On your [Profile](https://app.usepylon.com/settings/profile) page, you can also customize the general tone instructions for the copilot to follow.

<figure><img src="/files/mroanpjOwZDJkwKK6lL9" alt=""><figcaption></figcaption></figure>

Once a response is drafted (either by you or AI), you can highlight it and provide additional feedback to edit the draft.

<figure><img src="/files/CqDCwMWpiyPA25JO0RL8" alt=""><figcaption></figcaption></figure>

## Sidebar Copilot

You can also find an AI copilot in the sidebar on the far right-hand side of the issue.

### Ask AI

Ask AI allows you to ask open-ended questions to help you troubleshoot issues. All answers will also pull up citations to related content to help you draft your response to the customer.

<figure><img src="/files/vwyqSSoLAPMo58MWw8jA" alt=""><figcaption></figcaption></figure>

### Summary

The "Summary" tab in the sidebar AI Copilot provides an always-up-to-date issue summary. Use this to handoff long and complex issues, share context with the broader team, or quickly review issues!

<figure><img src="/files/gasNDuOFDtIMDqjKugBG" alt=""><figcaption></figcaption></figure>

## Issue Suggestions

See suggestions on resources to help you solve an issue including related issues and documentation.

<figure><img src="/files/kVUXc4zuRW1E1vQCEGOw" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.usepylon.com/pylon-docs/support-workflows/issues/copilot.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.