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  1. Support Workflows
  2. Issues

Issue Groups

Group related issues together during incidents

PreviousBulk actionsNextSLAs

Last updated 21 days ago

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Issue groups introduce a parent-child relationship between issues and a new interface to manage the parent issue, including:

  • Seeing all the associated child issues and being able to navigate to them

  • Sending a bulk reply to all child issues, for example an outage resolution message

  • When closing an issue group, optionally close all child issues at once.