Pylon home page
Search or ask...
Login
Book a Demo
Login
Search
Navigation
Examples
Documentation
Help Center
Book a Demo
Website
API Reference
Getting Started
Introduction
Quick Start
Slack Setup
Channel Setup
Conversational Ticketing
Triage Channel
AI Tags
Kanban Board
Assignment
SLA Management
Analytics
Platform
Custom Fields
Teams
Triggers
Ticket Forms
Macros
Customer Portal
Roles & Permissions
Knowledge Base
The Basics
Setup
Broadcast
The Basics
Create a Broadcast
Analytics
View All Broadcasts
In-App Chat
The Basics
Chat Setup
Identity Verification
JavaScript API
Community
The Basics
Setup
SupportĀ Ticketing
The Basics
User Prompt
Additional Ticket Message
After Hours Escalation
Collect Data
[Beta] AI Support
Collect CSAT
Email
CRM
The Basics
Salesforce
Hubspot
Attio
Pipedrive
Chat Systems
Microsoft Teams
Discord
WhatsApp
Telegram
Operations Automation
Support Hours
Left Company
Welcome Message
Bookmarks
Onboard Employees
Product Ticketing
The Basics
Jira
Linear
Github Issues
Asana
Developer
API
Custom Apps
Data
Warehouse Sync
Examples
ā
Use Cases
ā
New Release
ā
Customer Feedback
ā
Outage Notification
ā
Upcoming Event
On this page
Use Cases
New Release
Customer Feedback
Outage Notification
Upcoming Event