Create custom roles and permissions to lock down access to parts of Pylon for different users.

Role-based access control is available on our Enterprise plan and can only be configured by Admins.

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Setup

Visit the Settings page and look for Roles to set up new custom roles.

  1. Create a new role and select the permissions you wish to grant to that.
  1. For data like Issues, you can create roles that have access to a subset of this data.

Use the filters under Issues to designate which set of Issues that role will have permissions to view. For example, create a Security role that is only able to view email issues to your security@ email.

  1. Save the role.
  2. On the Users page, apply the role to relevant users or invite new users with the new role.
Customer PortalThe Basics