Pylon supports AI-Tagging of Conversations that are about the following topics:
You can ask the Pylon team to include a custom topic to use AI tagging with.
Some examples, we, as the Pylon team use internally include:
- Pylon Integrations (
- Product Surface Areas (
You can filter AI Tags on the Kanban Board and see them on the Conversation sidebar.
Assigning from the Triage Channel