Conversational Ticketing
Assignment
Assign a Conversation
You can assign conversations to other team members from either the Triage Channel or the Kanban Board.
![](https://mintlify.s3-us-west-1.amazonaws.com/pylon/images/assign-slack.png)
Assigning from the Triage Channel
![](https://mintlify.s3-us-west-1.amazonaws.com/pylon/images/assign-kanban.png)
Assigning from the Kanban Board
Once assigned an issue, the assignee will be notified in Slack.
![](https://mintlify.s3-us-west-1.amazonaws.com/pylon/images/assignment.png)