Deploy
Unleash your AI Agent!
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Unleash your AI Agent!
Last updated
Was this helpful?
Consider your new AI agent as a member of your team. You can assign them to issues you'd like them to take a look at. This means you have full control of which customer issues your AI agent interacts with.
You can also assign an individual issue to your AI agent, the same way you might normally assign an issue to a team member.
You can use a feature like triggers to granularly scope which issues your AI agent interacts with.
As defined by your setup, if your AI agent is unable to answer a question, it will follow your escalation workflow and reassign the issue.
