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Build your swarm of AI Agents to help your team be more effective.
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Build your swarm of AI Agents to help your team be more effective.
Last updated
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Start with the default persona, and continue to tune the custom instructions for your agent in order to get the behavior you want, including changing the tone of voice or
Ingest knowledge sources on the Training Data page, and give your AI Agent access to the relevant knowledge from the Resources tab within the Agent configuration.
ResourcesThe messaging workflow is only relevant for AI Agents that will be interacting directly with the customer.
For each source of issue (slack, in-app chat, etc.) configure the behavior at various stages in the conversation with our messaging builder
Define behavior for when the conversation starts, when the agent doesn't know the answer, when the agent needs to hand off to a human, and more.
