Teams
Represent your organizational structure within Pylon to set up workflows and automations
Last updated
Represent your organizational structure within Pylon to set up workflows and automations
Last updated
Create teams with assignment rules, create different issue views for different teams, and drill into analytics by team.
Create teams from the teams page and add members.
Teams can also contain other teams as subteams. For example you may have a Support team, and then create subteams for different geographic regions.
Teams can be used to across Pylon as a filter value in views, triggers, macros, and more. Issues can be assigned to a team manually from the UI, via. the API, or via triggers and macros with the "Set issue team" action.
You can also setup complex assignment rules to define behavior for what happens when an issue is assigned to a specific team.
