Training Data

Supercharge all of Pylon's AI features by connecting training data for the AI to consume.

Pylon's many AI features, like Ask AI, Copilot for Issues, AI Agents, Federated Search, and more all benefit from having access to more information.

By default, they have access to your past Pylon issues and your Pylon Knowledge base. Make them even more powerful by connecting any external sources of knowledge you have!

Setup

1. Go to the Training Data page in Settings and click "Import Data".

2. Select a method of importing data and follow the instructions.

• Your Pylon knowledge base and past issues will be enabled by default and reindexed live

• Public URLs to individual webpages or a base url to crawl that will be reindexed every 7 or 30 days depending on your Pylon plan. Examples may include:

  • Public-facing documentation not hosted by Pylon

  • Public Google docs

  • Public GitHub repos

  • Your marketing website or pricing page

• Give Pylon a few moments to automatically scrape and index all your content

This data is now available to power all your AI features!