Incident Management
Connect customer issues in Pylon to incidents in your incident tracking system.
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Connect customer issues in Pylon to incidents in your incident tracking system.
With the incident management integration, connect Pylon issues with incidents in your incident tracking system.
Create a view of tickets filtered down by a specific incident
Run reporting & analytics on how many tickets are associated with incidents
Create differentiated automated workflows for tickets that are tied to an incident
Last updated
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Was this helpful?