> For the complete documentation index, see [llms.txt](https://docs.usepylon.com/pylon-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.usepylon.com/pylon-docs/integrations/incident-management.md).

# Incident Management

Connect customer issues in Pylon to incidents in your incident tracking system.

With the incident management integration, connect Pylon issues with incidents in your incident tracking system.

* Create a view of tickets filtered down by a specific incident
* Run reporting & analytics on how many tickets are associated with incidents
* Create differentiated automated workflows for tickets that are tied to an incident

{% content-ref url="/pages/oGoXh7zogtjh57XKuSs4" %}
[incident.io](/pylon-docs/integrations/incident-management/incident.io.md)
{% endcontent-ref %}

{% content-ref url="/pages/12MOC0uBcvJJUWcoV64z" %}
[Rootly](/pylon-docs/integrations/incident-management/rootly.md)
{% endcontent-ref %}


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