Test

Testing makes sure you can be confident your AI Agent will behave as you want it to.

Custom Chat

Simulate an interaction with the AI and see how it handles different questions. Either choose from one of the sample questions or ask a question directly.

To test agent behavior for a specific customer or channel, you can select your desired values for Channel, Account, and Contact.

Existing Issues

Create a set of test cases of past issues to run your AI agent against to see how it would have performed on a set of old issues.