Email

Connect your email addresses with Pylon to track and response to support requests over email.

You can connect as many different email addresses with Pylon as you'd like!

Support / Group Email

The only setup needed is automatic forwarding from your support email to us:

1. Visit the Settings Page and go to the Email tab.

2. Set your support email(s) in the Receiving Email field.

3. Copy the email on the config page and follow the google link instructions to setup forwarding.

4. Click Test to verify that email forwarding is setup properly.

This supports emails like support@, billing@, customers@, team@, or any other group email inbox.

Personal Email Integration

Connect your personal email inbox (e.g., [email protected]) to Pylon to seamlessly pull historical and future emails into account activity. See more on Personal Email Integration, here.