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  1. Support Workflows

Email

Connect your email addresses with Pylon to track and response to support requests over email.

PreviousUser StatusNextCustom Fields

Last updated 1 month ago

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You can connect as many different email addresses with Pylon as you'd like!

The only setup needed is automatic forwarding from your support email to us.

  1. Visit the and go to the Email tab.

  2. Set your support email(s) in the Receiving Email field.

  3. Copy the email on the config page and follow the to setup forwarding.

  4. Click Test to verify that email forwarding is setup properly.

All done!

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