Ask AI
Get all your questions about customers answered!
Last updated
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Get all your questions about customers answered!
Last updated
Was this helpful?
Connect Training Data that is outside of Pylon to give Ask AI access to more resources!
Ask AI is a general purpose AI chat that can help you and your team answers all the questions you might have about your existing data.
Browsable citations help you understand exactly where answers are coming from, so the results are never a black box
Search history allows you to access your past queries
Shareable searches let others continue to ask their own follow up questions after you send them your results
Dynamic values allow you to understand how your query was interpreted by the AI
Use Ask AI to answer questions about your product:
How does x feature work?
Do we support x?
Use Ask AI to gather product feedback or inform customer evidence on product specs:
We launched x feature in beta last week, what has been all the feedback we've gotten about it?
What are examples of customers asking about x feature?
Use Ask AI to summarize themes of issues for the rest of your team:
Summarize common topics for bugs over the last week
What are all the bug reports about x feature?
List all interactions where the customer was very dissatisfied
Use Ask AI before stepping into a customer call:
Summarize what has been going on with x customer in the last month
Did x customer ever ask for y feature?
