# Platform

- [Custom Fields](https://docs.usepylon.com/pylon-docs/platform/custom-fields.md): Set up custom fields to add structured data to your issues, accounts, and contacts.
- [Required and Conditional Fields](https://docs.usepylon.com/pylon-docs/platform/custom-fields/required-and-conditional-fields.md): Different field types allow you to collect only the information relevant to the current Issue you're editing.
- [Field History](https://docs.usepylon.com/pylon-docs/platform/custom-fields/field-history.md): Track how field values change over time to monitor trends and identify important shifts in your customer data.
- [Tags](https://docs.usepylon.com/pylon-docs/platform/tags.md): Use tags to quickly create labels to categorize issues and accounts, or to enable step-by-step workflows that fire throughout the lifecycle of an issue.
- [Teams](https://docs.usepylon.com/pylon-docs/platform/teams.md): Represent your organizational structure within Pylon to set up workflows and automations
- [Triggers](https://docs.usepylon.com/pylon-docs/platform/triggers.md): Set up complex workflows and automations to execute your business processes
- [Logs & History](https://docs.usepylon.com/pylon-docs/platform/triggers/logs-and-history.md): Advanced tooling helps you set up, debug, and iterate on your automations.
- [Macros](https://docs.usepylon.com/pylon-docs/platform/macros.md): Set up macros to simplify sending templated responses and taking common actions on customer issues.
- [Command Search](https://docs.usepylon.com/pylon-docs/platform/command-search.md): Use Pylon's powerful Command Search to search, navigate, and perform commands in Pylon.
- [Roles & User Management](https://docs.usepylon.com/pylon-docs/platform/roles-and-user-management.md): Create custom roles and permissions to lock down access to parts of Pylon for different users.
- [Training Data](https://docs.usepylon.com/pylon-docs/platform/training-data.md): Supercharge all of Pylon's AI features by connecting training data for the AI to consume.
- [Ask AI](https://docs.usepylon.com/pylon-docs/platform/ask-ai.md): Get all your questions about customers answered!
- [MCP Connections](https://docs.usepylon.com/pylon-docs/platform/mcp-connections.md): Connect first party or third party tools into Pylon's AI.
- [AI Reports](https://docs.usepylon.com/pylon-docs/platform/ai-reports.md): Automatically generate and send summaries and insights to specified destinations
- [Surveys](https://docs.usepylon.com/pylon-docs/platform/surveys.md): Create and send out-of-the-box and customized surveys to your customers
- [Audit Logs](https://docs.usepylon.com/pylon-docs/platform/audit-logs.md): View granular logging of key actions taken in Pylon to maintain an audit trail for your workspace.
- [Languages & Localization](https://docs.usepylon.com/pylon-docs/platform/languages-and-localization.md): Using Pylon in different languages for both your team and your customers.
- [Custom Objects](https://docs.usepylon.com/pylon-docs/platform/custom-objects.md): Represent complex data and relationships within Pylon.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.usepylon.com/pylon-docs/platform.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.