Chat Experience
How the chat experience works for your customers
Last updated
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How the chat experience works for your customers
Last updated
Was this helpful?
The editor in the chat supports:
Rich text like bolds, italics, links, etc.
Inline code and code blocks
Attached files
Emojis
Reactions
You can also edit and delete messages that you have sent to the chat!
If the user does not see your message within a few minutes, they will receive a follow-up email and a red notification dot on their chat.
Users can also view and continue their past conversations from the home page of the chat.
