> For the complete documentation index, see [llms.txt](https://docs.usepylon.com/pylon-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.usepylon.com/pylon-docs/developer/api/api-reference/accounts/activities.md).

# Activities

Create custom activity types and write new activity onto accounts.

## Create a new activity for an account

> The {id} parameter accepts either:\
> Internal account ID (UUID format)\
> External ID (any string format)\
> \
> \*\*Rate limit:\*\* 120 requests per minute

```json
{"openapi":"3.0.3","info":{"title":"Pylon API.","version":"1.0.0"},"tags":[],"servers":[{"description":"US region","url":"https://api.usepylon.com"},{"description":"EU region","url":"https://api.eu.usepylon.com"}],"security":[{"bearerAuth":[]}],"components":{"securitySchemes":{"bearerAuth":{"description":"Authorization: Bearer <token>","scheme":"bearer","type":"http"}},"schemas":{"CreateActivityRequest":{"properties":{"body_html":{"description":"Optional HTML content to display in the activity.","type":"string"},"contact_id":{"description":"Optional contact ID of the actor of the activity.","type":"string"},"happened_at":{"description":"Timestamp (RFC3339) of when the activity happened. Defaults to the current time if empty.","format":"date-time","type":"string"},"link":{"description":"Optional link to add to the activity.","type":"string"},"link_text":{"description":"Optional link text to display on the activity. Defaults to \"Open link\" if not provided. Applies only if a link is provided.","type":"string"},"slug":{"description":"The slug of the activity to create.","type":"string"},"user_id":{"description":"Optional user ID of the actor of the activity.","type":"string"}},"required":["slug"],"type":"object"},"CreateActivityResponseBody":{"properties":{"data":{"$ref":"#/components/schemas/CreateActivityResponseData"},"request_id":{"type":"string"}},"required":["data","request_id"],"type":"object"},"CreateActivityResponseData":{"properties":{"success":{"type":"boolean"}},"required":["success"],"type":"object"},"ErrorApiResponseBody":{"properties":{"code":{"description":"A stable machine-readable identifier for this failure, safe to branch on\ninstead of the message text. Omitted when the failure has no assigned code.\n\nKnown values: `recipients_suppressed`, `email_bounced`, `internal_issue_reply_not_allowed`, `duplicate_object`, `invalid_authorization_header`, `invalid_api_token`, `invalid_oauth_token`, `wrong_region_token`, `organization_deactivated`, `organization_suspended`, `permission_denied`, `oauth_not_permitted`, `rate_limited`, `not_found`, `method_not_allowed`, `payload_too_large`, `invalid_request_body`, `internal_error`, `invalid_webhook_credentials`, `organization_inactive`, `invalid_filter`. This list is not exhaustive.","type":"string"},"errors":{"description":"The list of errors.","items":{"type":"string"},"type":"array"},"exists_id":{"description":"The ID of the object that already exists if this is a duplicate object error.","type":"string"},"filter_errors":{"description":"One entry per problem found in the request's filter. Present only when code is\n\"invalid_filter\"; errors carries the same messages as plain text.","items":{"$ref":"#/components/schemas/FilterError"},"type":"array"},"request_id":{"description":"The request ID for tracking.","type":"string"}},"required":["request_id"],"type":"object"},"FilterError":{"properties":{"allowed":{"description":"What is accepted in place of the rejected field, operator, value, or relationship.\nLong lists are cut off after 100 entries.","items":{"type":"string"},"type":"array"},"code":{"description":"A stable machine-readable identifier for this problem.\n\nKnown values: `invalid_shape`, `too_deep`, `unknown_operator`, `unknown_field`, `operator_not_allowed`, `missing_value`, `unexpected_value`, `invalid_value`, `unknown_relationship`, `unsupported`. This list is not exhaustive.","type":"string"},"field":{"description":"The field of the filter at path, when it has one.","type":"string"},"message":{"description":"What is wrong and how to fix it.","type":"string"},"operator":{"description":"The operator of the filter at path, when it has one.","type":"string"},"path":{"description":"Where the problem is, as a JSONPath from the root of the filter, such as\n\"$.subfilters[1].related_object.filter\".","type":"string"},"suggestion":{"description":"The accepted entry closest to the rejected one, when one is close enough.","type":"string"}},"required":["code","message","path"],"type":"object"}},"responses":{"CreateActivityResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateActivityResponseBody"}}},"description":""},"BadRequestApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"The request was invalid or could not be completed."},"UnauthorizedApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"The request could not be authenticated for this API."},"ForbiddenApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"The authenticated caller or organization is not allowed to access this endpoint or operation."},"ErrorApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":""},"TooManyRequestsApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"The request exceeded the applicable rate limit.","headers":{"Retry-After":{"description":"Seconds until the next request to this endpoint is permitted.","schema":{"format":"int64","type":"integer"}},"X-Retry-After":{"description":"Seconds until the full per-minute allowance is restored. Capacity returns gradually before then.","schema":{"format":"int64","type":"integer"}}}},"InternalServerErrorApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"An unexpected internal error occurred."}}},"paths":{"/accounts/{id}/activities":{"post":{"description":"The {id} parameter accepts either:\nInternal account ID (UUID format)\nExternal ID (any string format)\n\n**Rate limit:** 120 requests per minute","operationId":"CreateActivity","parameters":[{"description":"The ID or external ID of the account to create the activity for.","in":"path","name":"id","required":true,"schema":{"type":"string"}}],"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateActivityRequest"}}}},"responses":{"200":{"$ref":"#/components/responses/CreateActivityResponse"},"400":{"$ref":"#/components/responses/BadRequestApiResponse"},"401":{"$ref":"#/components/responses/UnauthorizedApiResponse"},"403":{"$ref":"#/components/responses/ForbiddenApiResponse"},"404":{"$ref":"#/components/responses/ErrorApiResponse"},"429":{"$ref":"#/components/responses/TooManyRequestsApiResponse"},"500":{"$ref":"#/components/responses/InternalServerErrorApiResponse"}},"summary":"Create a new activity for an account","tags":["accounts"]}}}}
```

## Get custom activity types

> Returns all custom activity type definitions for the organization.\
> \
> \*\*Rate limit:\*\* 30 requests per minute

```json
{"openapi":"3.0.3","info":{"title":"Pylon API.","version":"1.0.0"},"tags":[],"servers":[{"description":"US region","url":"https://api.usepylon.com"},{"description":"EU region","url":"https://api.eu.usepylon.com"}],"security":[{"bearerAuth":[]}],"components":{"securitySchemes":{"bearerAuth":{"description":"Authorization: Bearer <token>","scheme":"bearer","type":"http"}},"responses":{"GetActivityTypesResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/GetActivityTypesResponseBody"}}},"description":""},"BadRequestApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"The request was invalid or could not be completed."},"UnauthorizedApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"The request could not be authenticated for this API."},"ForbiddenApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"The authenticated caller or organization is not allowed to access this endpoint or operation."},"ErrorApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":""},"TooManyRequestsApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"The request exceeded the applicable rate limit.","headers":{"Retry-After":{"description":"Seconds until the next request to this endpoint is permitted.","schema":{"format":"int64","type":"integer"}},"X-Retry-After":{"description":"Seconds until the full per-minute allowance is restored. Capacity returns gradually before then.","schema":{"format":"int64","type":"integer"}}}},"InternalServerErrorApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"An unexpected internal error occurred."}},"schemas":{"GetActivityTypesResponseBody":{"properties":{"data":{"description":"The data payload of the response.","items":{"$ref":"#/components/schemas/ActivityType"},"type":"array"},"pagination":{"$ref":"#/components/schemas/Pagination"},"request_id":{"description":"The request ID for tracking.","type":"string"}},"required":["data","request_id"],"type":"object"},"ActivityType":{"properties":{"icon_url":{"description":"The icon url of the activity type.","type":"string"},"id":{"description":"The ID of the activity type.","type":"string"},"label":{"description":"The label of the activity type.","type":"string"},"slug":{"description":"The slug of the activity type.","type":"string"}},"required":["icon_url","id","label","slug"],"type":"object"},"Pagination":{"description":"Pagination information for list responses. Absent when there are no more results.","properties":{"cursor":{"description":"The cursor for the next page of results.","type":"string"},"has_next_page":{"description":"Indicates if there is a next page of results.","type":"boolean"}},"required":["cursor","has_next_page"],"title":"Pagination","type":"object"},"ErrorApiResponseBody":{"properties":{"code":{"description":"A stable machine-readable identifier for this failure, safe to branch on\ninstead of the message text. Omitted when the failure has no assigned code.\n\nKnown values: `recipients_suppressed`, `email_bounced`, `internal_issue_reply_not_allowed`, `duplicate_object`, `invalid_authorization_header`, `invalid_api_token`, `invalid_oauth_token`, `wrong_region_token`, `organization_deactivated`, `organization_suspended`, `permission_denied`, `oauth_not_permitted`, `rate_limited`, `not_found`, `method_not_allowed`, `payload_too_large`, `invalid_request_body`, `internal_error`, `invalid_webhook_credentials`, `organization_inactive`, `invalid_filter`. This list is not exhaustive.","type":"string"},"errors":{"description":"The list of errors.","items":{"type":"string"},"type":"array"},"exists_id":{"description":"The ID of the object that already exists if this is a duplicate object error.","type":"string"},"filter_errors":{"description":"One entry per problem found in the request's filter. Present only when code is\n\"invalid_filter\"; errors carries the same messages as plain text.","items":{"$ref":"#/components/schemas/FilterError"},"type":"array"},"request_id":{"description":"The request ID for tracking.","type":"string"}},"required":["request_id"],"type":"object"},"FilterError":{"properties":{"allowed":{"description":"What is accepted in place of the rejected field, operator, value, or relationship.\nLong lists are cut off after 100 entries.","items":{"type":"string"},"type":"array"},"code":{"description":"A stable machine-readable identifier for this problem.\n\nKnown values: `invalid_shape`, `too_deep`, `unknown_operator`, `unknown_field`, `operator_not_allowed`, `missing_value`, `unexpected_value`, `invalid_value`, `unknown_relationship`, `unsupported`. This list is not exhaustive.","type":"string"},"field":{"description":"The field of the filter at path, when it has one.","type":"string"},"message":{"description":"What is wrong and how to fix it.","type":"string"},"operator":{"description":"The operator of the filter at path, when it has one.","type":"string"},"path":{"description":"Where the problem is, as a JSONPath from the root of the filter, such as\n\"$.subfilters[1].related_object.filter\".","type":"string"},"suggestion":{"description":"The accepted entry closest to the rejected one, when one is close enough.","type":"string"}},"required":["code","message","path"],"type":"object"}}},"paths":{"/activity-types":{"get":{"description":"Returns all custom activity type definitions for the organization.\n\n**Rate limit:** 30 requests per minute","operationId":"GetActivityTypes","responses":{"200":{"$ref":"#/components/responses/GetActivityTypesResponse"},"400":{"$ref":"#/components/responses/BadRequestApiResponse"},"401":{"$ref":"#/components/responses/UnauthorizedApiResponse"},"403":{"$ref":"#/components/responses/ForbiddenApiResponse"},"404":{"$ref":"#/components/responses/ErrorApiResponse"},"429":{"$ref":"#/components/responses/TooManyRequestsApiResponse"},"500":{"$ref":"#/components/responses/InternalServerErrorApiResponse"}},"summary":"Get custom activity types","tags":["activity-types"]}}}}
```

## Get custom activities for an account

> Returns custom activities for the specified account, ordered from newest to oldest.\
> The {id} parameter accepts either:\
> Internal account ID (UUID format)\
> External ID (any string format)\
> \
> \*\*Rate limit:\*\* 300 requests per minute

```json
{"openapi":"3.0.3","info":{"title":"Pylon API.","version":"1.0.0"},"tags":[],"servers":[{"description":"US region","url":"https://api.usepylon.com"},{"description":"EU region","url":"https://api.eu.usepylon.com"}],"security":[{"bearerAuth":[]}],"components":{"securitySchemes":{"bearerAuth":{"description":"Authorization: Bearer <token>","scheme":"bearer","type":"http"}},"responses":{"GetActivitiesResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/GetActivitiesResponseBody"}}},"description":""},"BadRequestApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"The request was invalid or could not be completed."},"UnauthorizedApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"The request could not be authenticated for this API."},"ForbiddenApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"The authenticated caller or organization is not allowed to access this endpoint or operation."},"ErrorApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":""},"TooManyRequestsApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"The request exceeded the applicable rate limit.","headers":{"Retry-After":{"description":"Seconds until the next request to this endpoint is permitted.","schema":{"format":"int64","type":"integer"}},"X-Retry-After":{"description":"Seconds until the full per-minute allowance is restored. Capacity returns gradually before then.","schema":{"format":"int64","type":"integer"}}}},"InternalServerErrorApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"An unexpected internal error occurred."}},"schemas":{"GetActivitiesResponseBody":{"properties":{"data":{"description":"The data payload of the response.","items":{"$ref":"#/components/schemas/CustomActivity"},"type":"array"},"pagination":{"$ref":"#/components/schemas/Pagination"},"request_id":{"description":"The request ID for tracking.","type":"string"}},"required":["data","request_id"],"type":"object"},"CustomActivity":{"properties":{"account_id":{"description":"The ID of the account that the activity belongs to.","type":"string"},"activity_type":{"allOf":[{"$ref":"#/components/schemas/ActivityType"}],"nullable":true},"body_html":{"description":"The HTML content displayed in the activity.","type":"string"},"contact_id":{"description":"The ID of the contact who performed the activity, if applicable.","type":"string"},"created_at":{"description":"The creation time of the activity in RFC3339 format.","format":"date-time","type":"string"},"happened_at":{"description":"The timestamp (RFC3339) when the activity happened.","format":"date-time","type":"string"},"id":{"description":"The ID of the activity.","type":"string"},"link":{"description":"The link associated with the activity.","type":"string"},"link_text":{"description":"The text displayed for the activity link.","type":"string"},"updated_at":{"description":"The last update time of the activity in RFC3339 format.","format":"date-time","type":"string"},"user_id":{"description":"The ID of the user who performed the activity, if applicable.","type":"string"}},"required":["account_id","created_at","happened_at","id","updated_at"],"type":"object"},"ActivityType":{"properties":{"icon_url":{"description":"The icon url of the activity type.","type":"string"},"id":{"description":"The ID of the activity type.","type":"string"},"label":{"description":"The label of the activity type.","type":"string"},"slug":{"description":"The slug of the activity type.","type":"string"}},"required":["icon_url","id","label","slug"],"type":"object"},"Pagination":{"description":"Pagination information for list responses. Absent when there are no more results.","properties":{"cursor":{"description":"The cursor for the next page of results.","type":"string"},"has_next_page":{"description":"Indicates if there is a next page of results.","type":"boolean"}},"required":["cursor","has_next_page"],"title":"Pagination","type":"object"},"ErrorApiResponseBody":{"properties":{"code":{"description":"A stable machine-readable identifier for this failure, safe to branch on\ninstead of the message text. Omitted when the failure has no assigned code.\n\nKnown values: `recipients_suppressed`, `email_bounced`, `internal_issue_reply_not_allowed`, `duplicate_object`, `invalid_authorization_header`, `invalid_api_token`, `invalid_oauth_token`, `wrong_region_token`, `organization_deactivated`, `organization_suspended`, `permission_denied`, `oauth_not_permitted`, `rate_limited`, `not_found`, `method_not_allowed`, `payload_too_large`, `invalid_request_body`, `internal_error`, `invalid_webhook_credentials`, `organization_inactive`, `invalid_filter`. This list is not exhaustive.","type":"string"},"errors":{"description":"The list of errors.","items":{"type":"string"},"type":"array"},"exists_id":{"description":"The ID of the object that already exists if this is a duplicate object error.","type":"string"},"filter_errors":{"description":"One entry per problem found in the request's filter. Present only when code is\n\"invalid_filter\"; errors carries the same messages as plain text.","items":{"$ref":"#/components/schemas/FilterError"},"type":"array"},"request_id":{"description":"The request ID for tracking.","type":"string"}},"required":["request_id"],"type":"object"},"FilterError":{"properties":{"allowed":{"description":"What is accepted in place of the rejected field, operator, value, or relationship.\nLong lists are cut off after 100 entries.","items":{"type":"string"},"type":"array"},"code":{"description":"A stable machine-readable identifier for this problem.\n\nKnown values: `invalid_shape`, `too_deep`, `unknown_operator`, `unknown_field`, `operator_not_allowed`, `missing_value`, `unexpected_value`, `invalid_value`, `unknown_relationship`, `unsupported`. This list is not exhaustive.","type":"string"},"field":{"description":"The field of the filter at path, when it has one.","type":"string"},"message":{"description":"What is wrong and how to fix it.","type":"string"},"operator":{"description":"The operator of the filter at path, when it has one.","type":"string"},"path":{"description":"Where the problem is, as a JSONPath from the root of the filter, such as\n\"$.subfilters[1].related_object.filter\".","type":"string"},"suggestion":{"description":"The accepted entry closest to the rejected one, when one is close enough.","type":"string"}},"required":["code","message","path"],"type":"object"}}},"paths":{"/accounts/{id}/activities":{"get":{"description":"Returns custom activities for the specified account, ordered from newest to oldest.\nThe {id} parameter accepts either:\nInternal account ID (UUID format)\nExternal ID (any string format)\n\n**Rate limit:** 300 requests per minute","operationId":"GetActivities","parameters":[{"description":"The ID or external ID of the account to fetch activities for.","in":"path","name":"id","required":true,"schema":{"type":"string"}},{"description":"The custom activity type slug to filter by.","in":"query","name":"activity_type","schema":{"type":"string"}},{"description":"The start time (RFC3339) of the activity time range.","in":"query","name":"start_time","schema":{"format":"date-time","type":"string"}},{"description":"The end time (RFC3339) of the activity time range.","in":"query","name":"end_time","schema":{"format":"date-time","type":"string"}},{"description":"The cursor to use for pagination.","in":"query","name":"cursor","schema":{"type":"string"}},{"description":"The number of activities to fetch. Defaults to 100. Must be greater than 0 and less than or equal to 1000.","in":"query","name":"limit","schema":{"format":"int64","type":"integer"}}],"responses":{"200":{"$ref":"#/components/responses/GetActivitiesResponse"},"400":{"$ref":"#/components/responses/BadRequestApiResponse"},"401":{"$ref":"#/components/responses/UnauthorizedApiResponse"},"403":{"$ref":"#/components/responses/ForbiddenApiResponse"},"404":{"$ref":"#/components/responses/ErrorApiResponse"},"429":{"$ref":"#/components/responses/TooManyRequestsApiResponse"},"500":{"$ref":"#/components/responses/InternalServerErrorApiResponse"}},"summary":"Get custom activities for an account","tags":["accounts"]}}}}
```

## Get email activities for an account

> Returns email threads synced to the specified account from connected Gmail and Outlook inboxes, ordered by their latest email from newest to oldest.\
> The {id} parameter accepts either:\
> Internal account ID (UUID format)\
> External ID (any string format)\
> \
> \*\*Rate limit:\*\* 120 requests per minute

```json
{"openapi":"3.0.3","info":{"title":"Pylon API.","version":"1.0.0"},"tags":[],"servers":[{"description":"US region","url":"https://api.usepylon.com"},{"description":"EU region","url":"https://api.eu.usepylon.com"}],"security":[{"bearerAuth":[]}],"components":{"securitySchemes":{"bearerAuth":{"description":"Authorization: Bearer <token>","scheme":"bearer","type":"http"}},"responses":{"GetEmailActivitiesResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/GetEmailActivitiesResponseBody"}}},"description":""},"BadRequestApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"The request was invalid or could not be completed."},"UnauthorizedApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"The request could not be authenticated for this API."},"ForbiddenApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"The authenticated caller or organization is not allowed to access this endpoint or operation."},"ErrorApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":""},"TooManyRequestsApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"The request exceeded the applicable rate limit.","headers":{"Retry-After":{"description":"Seconds until the next request to this endpoint is permitted.","schema":{"format":"int64","type":"integer"}},"X-Retry-After":{"description":"Seconds until the full per-minute allowance is restored. Capacity returns gradually before then.","schema":{"format":"int64","type":"integer"}}}},"InternalServerErrorApiResponse":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ErrorApiResponseBody"}}},"description":"An unexpected internal error occurred."}},"schemas":{"GetEmailActivitiesResponseBody":{"properties":{"data":{"description":"The data payload of the response.","items":{"$ref":"#/components/schemas/EmailActivity"},"type":"array"},"pagination":{"$ref":"#/components/schemas/Pagination"},"request_id":{"description":"The request ID for tracking.","type":"string"}},"required":["data","request_id"],"type":"object"},"EmailActivity":{"properties":{"account_id":{"description":"The ID of the account that the activity belongs to.","type":"string"},"happened_at":{"description":"The timestamp (RFC3339) when the thread's latest email was sent. A thread moves forward as it gets replies.","format":"date-time","type":"string"},"id":{"description":"The ID of the activity.","type":"string"},"messages":{"description":"The thread's emails sent from or to an account you can read, oldest first. Emails only between teammates are omitted.","items":{"$ref":"#/components/schemas/EmailActivityMessage"},"type":"array"}},"required":["account_id","happened_at","id","messages"],"type":"object"},"EmailActivityMessage":{"properties":{"contact_id":{"description":"The ID of the contact who sent the email, if the sender is a contact.","type":"string"},"email_info":{"$ref":"#/components/schemas/EmailMessageInfo"},"id":{"description":"The ID of the email message.","type":"string"},"issue_id":{"description":"The ID of the issue this email is on, if any. The issue messages endpoint also returns issue emails; match them by email_info.message_id.","type":"string"},"message_html":{"description":"The HTML body of the email.","type":"string"},"subject":{"description":"The subject of the email.","type":"string"},"timestamp":{"description":"The time the email was sent.","format":"date-time","type":"string"},"user_id":{"description":"The ID of the user who sent the email, if the sender is a Pylon user.","type":"string"}},"required":["email_info","id","message_html","subject","timestamp"],"type":"object"},"EmailMessageInfo":{"properties":{"bcc_emails":{"description":"The email addresses of the BCC recipients of the message.","items":{"type":"string"},"nullable":true,"type":"array"},"cc_emails":{"description":"The email addresses of the CC recipients of the message.","items":{"type":"string"},"nullable":true,"type":"array"},"from_email":{"description":"The email address of the sender of the message.","type":"string"},"message_id":{"description":"The RFC 5322 Message-ID header value for this email. This is a provider-specific identifier, not the top-level Pylon message ID, and cannot be used as message_id when posting a reply or internal note.","type":"string"},"opens":{"description":"When each recipient first opened an email Pylon sent, at most one entry per recipient.\nAlways empty for inbound mail and for mail sent through a connected personal email account.\nOpen tracking is approximate: clients that prefetch images (such as Apple Mail Privacy Protection)\ncan report opens that never happened, and clients that block images report none.","items":{"$ref":"#/components/schemas/EmailEvent"},"nullable":true,"type":"array"},"sender_authentication_status":{"description":"The SPF/DKIM sender authentication result recorded by Pylon's inbound mail provider.\nOne of \"pass\", \"fail\", or \"unknown\".\n\"fail\" means SPF failed outright, or the message carried a DKIM signature that did not validate.\n\"pass\" means SPF passed, or a DKIM signature validated.\n\"unknown\" means nothing vouched for the sender and must not be read as a pass. It covers\nmail Pylon sent, mail synced from a personal email integration, submissions stored as email\nmessages, and senders whose domain published no SPF or DKIM records to check against.","type":"string"},"to_emails":{"description":"The email addresses of the recipients of the message.","items":{"type":"string"},"nullable":true,"type":"array"}},"required":["from_email","message_id","sender_authentication_status"],"type":"object"},"EmailEvent":{"properties":{"email":{"description":"The email address of the recipient the event applies to.","type":"string"},"time":{"description":"When the event happened, in RFC 3339 format.","type":"string"}},"required":["email","time"],"type":"object"},"Pagination":{"description":"Pagination information for list responses. Absent when there are no more results.","properties":{"cursor":{"description":"The cursor for the next page of results.","type":"string"},"has_next_page":{"description":"Indicates if there is a next page of results.","type":"boolean"}},"required":["cursor","has_next_page"],"title":"Pagination","type":"object"},"ErrorApiResponseBody":{"properties":{"code":{"description":"A stable machine-readable identifier for this failure, safe to branch on\ninstead of the message text. 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Present only when code is\n\"invalid_filter\"; errors carries the same messages as plain text.","items":{"$ref":"#/components/schemas/FilterError"},"type":"array"},"request_id":{"description":"The request ID for tracking.","type":"string"}},"required":["request_id"],"type":"object"},"FilterError":{"properties":{"allowed":{"description":"What is accepted in place of the rejected field, operator, value, or relationship.\nLong lists are cut off after 100 entries.","items":{"type":"string"},"type":"array"},"code":{"description":"A stable machine-readable identifier for this problem.\n\nKnown values: `invalid_shape`, `too_deep`, `unknown_operator`, `unknown_field`, `operator_not_allowed`, `missing_value`, `unexpected_value`, `invalid_value`, `unknown_relationship`, `unsupported`. This list is not exhaustive.","type":"string"},"field":{"description":"The field of the filter at path, when it has one.","type":"string"},"message":{"description":"What is wrong and how to fix it.","type":"string"},"operator":{"description":"The operator of the filter at path, when it has one.","type":"string"},"path":{"description":"Where the problem is, as a JSONPath from the root of the filter, such as\n\"$.subfilters[1].related_object.filter\".","type":"string"},"suggestion":{"description":"The accepted entry closest to the rejected one, when one is close enough.","type":"string"}},"required":["code","message","path"],"type":"object"}}},"paths":{"/accounts/{id}/email-activities":{"get":{"description":"Returns email threads synced to the specified account from connected Gmail and Outlook inboxes, ordered by their latest email from newest to oldest.\nThe {id} parameter accepts either:\nInternal account ID (UUID format)\nExternal ID (any string format)\n\n**Rate limit:** 120 requests per minute","operationId":"GetEmailActivities","parameters":[{"description":"The ID or external ID of the account to fetch email activities for.","in":"path","name":"id","required":true,"schema":{"type":"string"}},{"description":"The start time (RFC3339) of the activity time range, compared against each thread's latest email.","in":"query","name":"start_time","schema":{"format":"date-time","type":"string"}},{"description":"The end time (RFC3339) of the activity time range, compared against each thread's latest email.","in":"query","name":"end_time","schema":{"format":"date-time","type":"string"}},{"description":"The cursor to use for pagination.","in":"query","name":"cursor","schema":{"type":"string"}},{"description":"The number of email activities to fetch. Defaults to 20. Must be greater than 0 and less than or equal to 50.","in":"query","name":"limit","schema":{"format":"int64","type":"integer"}}],"responses":{"200":{"$ref":"#/components/responses/GetEmailActivitiesResponse"},"400":{"$ref":"#/components/responses/BadRequestApiResponse"},"401":{"$ref":"#/components/responses/UnauthorizedApiResponse"},"403":{"$ref":"#/components/responses/ForbiddenApiResponse"},"404":{"$ref":"#/components/responses/ErrorApiResponse"},"429":{"$ref":"#/components/responses/TooManyRequestsApiResponse"},"500":{"$ref":"#/components/responses/InternalServerErrorApiResponse"}},"summary":"Get email activities for an account","tags":["accounts"]}}}}
```


---

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